Monday, December 14, 2009

Download the entire Windows Live MSN 2009 easy and use for all time!

If you bothered by the fact that any failure in MSN or computer MSN must be downloaded again from the internet. To avoid this you can download ones full MSN and then you can install as much as you want and how many times you want offline and even if the connection is weak.

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Sunday, December 13, 2009

MSN Messenger Error Code - 81000306

The Symptoms you get

You get an error message 81000306 when you launch MSN Messenger and try to logon. Most likely it's not your fault, there is a problem with the MSN Server. Sometimes this error message alternates with error code 81000314.

The Cause of Code 81000306MSN Messenger 8.0 Error Code - 81000306

The MSN server is down, or not unavailable. If it is MSN's problem, do be careful not to make matters worse, for example don't try fixing something that does not need mending, and as a result breaking a perfectly good system.

If the server is running, a possibility is that Softpub.dll may have become unregistered.

Solutions to MSN Error Code 81000306

1) Wait for MSN to repair their Server! Meanwhile check the status of the Messenger service, at: http://messenger.msn.com/Status.aspx

2) Delete ListCache.dat

Launch CMD and navigate to %appdata%\microsoft.
CD %appdata%\microsoft

Dir /s ListCache.dat

Decide if you want to delete the cache.
Del /s ListCache.dat

Restart your MSN Messenger.

3) Register softpub.dll.

Click Start (Button), and then click Run, type regsvr32 softpub.dll. Restart MSN Messenger.

It would do no harm to also use regsvr32 to re-register: wintrust.dll, initpki.dll, Rsaenh.dll Mssip32.dll and Cryptdlg.dll. Here is the command string to register these dlls. Launch the 'Run' command and paste:

regsvr32 softpub.dll Wintrust.dll Initpki.dll Rsaenh.dll Mssip32.dll Cryptdlg.dll

4) Another problem could be firewall related, thus try temporarily disabling the firewall. If this cures the problem, make sure that MSN Messenger is allowed full access through the firewall.

Your problem could also be related to Error Code 80048820

5) If other people can access the MSN Messenger service, and you are the only one getting Error Code 81000306, then you could look at your anti-virus software. Has anything changed recently?

6) One more thought, could your account be locked out? Try another account if have one, or can create a new account.

Summary of MSN Error Code 81000306

If you are suffering from MSN Error Code 81000306, check that the server is available at Microsoft's end. at: http://messenger.msn.com/Status.aspx. Beware of doing anything to make the problem worse, when it could be the servers fault.


Source page: http://www.computerperformance.co.uk/

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MSN Messenger Error Code - 80048823

The Symptoms you get

When you try and sign in to your MSN messenger account you get error 80048823

Error Code - 80048823

The Cause of Code 80048823

A guess, you are typing in the wrong password. Possibly the wrong email address.

The Solutions to MSN Error Code 80048823

1) The password you are trying is wrong. Could the CAPS LOCK be on? Here is the Microsoft site where you can change your password. Refer to your registration documentation. Do you have a confirmation email with your email address and password?

2) Have you just changed or fiddled with your firewall? Could that be blocking your MSN connection?

3) I never like this solution, but sometimes it does the trick: Delete internet temporary files and cookies. Internet Explorer: Tools (menu), Internet Options.

Screenshot of Error Code 80048823

Error Code 80048823


Summary of MSN Error Code 80048823

Double check your the email account for your username.


Source page: http://www.computerperformance.co.uk/


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MSN Messenger Error Code - 80048821 Check Domain Extension

The Symptoms you get

This is an MSN error message rather than a VBScript. When you try and sign in to your MSN messenger account you get error 80048821

The Cause of Code 80048821

A guess, you are typing in the wrong email address. Check the extension, should it be hotmail.com or hotmail.co.xyz?

The Solutions to MSN Error Code 80048821

1) Refer to your registration documentation. Do you have a confirmation email with your username, which will be an email address?

2) Have you just changed or fiddled with your firewall? Could that be blocking your MSN connection?

4) I never like this solution, but sometimes it does the trick: Delete internet temporary files and cookies. Internet Explorer: Tools (menu), Internet Options.

5) The other alternative is that the password is wrong. However, I do believe that would cause a different error number Could the CAPS LOCK be on? Here is the Microsoft site where you can change your password.

Summary of MSN Error Code 80048821

Double check your the email account for your username. Check that the MSN site really is up and running.

Source page: http://www.computerperformance.co.uk/

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MSN Messenger Error Code 80040111 or 80040154 Fix

1. Reregister msxml3.dll. To do so follow the steps below that are applicable to your operating system version:

1.a.Windows Vista:
1.a.i. Click “Start,” click “All Programs,” click “Accessories,” and then right-click “Command Prompt.”
1.a.ii. Click “Run as administrator.”
1.a.iii. If you are prompted for an administrator password or for a confirmation, type the password or click “Continue.”
1.a.iv. Type the following command, and then press ENTER:
REGSVR32 %windir%\system32\msxml3.dll
1.a.v. If the file can be located and is available, you receive the following message:
DllRegisterServer succeeded in C:\Windows\System32\msxml3.dll is succeeded.
1.a.vi. If this step is not successful, go to step 2.
1.a.vii. If this step succeeds, go to step 3.

1.b. Windows XP:
1.b.i. Click “Start,” click “Run,” type the following command, and then click “OK”:
REGSVR32 %windir%\system32\msxml3.dll
1.b.ii. If the file can be located and is available, you receive the following message:
“DllRegisterServer succeeded in C:\Windows\System32\msxml3.dll is succeeded.”
1.b.iii.If this step is not successful, go to the next step.
1.b.iv. If this step succeeds, go to step 3.
messenger-support.spaces.live.com/mmm2007-10-25_18.59/’%3EKorean%3C/A%3E%

2. Reinstall MSXML3. To do so follow the steps below:
2.a. Visit this page on Microsoft Web site.
2.b. Click the “msxml3.msi” link near the bottom of the page, and then follow the wizard to complete the installation.

3. Restart the computer, and then sign in to Messenger again.

Credits: messenger-support.spaces.live.com

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MSN Error Code 81000314

1) Wait for the MSN Server to return! Meanwhile check the status of the Messenger service, at: http://messenger.msn.com/Status.aspx

2) Delete ListCache.dat

Launch CMD and navigate to %appdata%\microsoft.
CD %appdata%\microsoft

Dir /s ListCache.dat

Decide if you want to delete the cache.
Del /s ListCache.dat

Restart your MSN Messenger.

3) Register softpub.dll.

Click Start (Button), and then click Run, type regsvr32 softpub.dll. Restart MSN Messenger.

It would do no harm to also use regsvr32 to re-register: wintrust.dll, initpki.dll, Rsaenh.dll Mssip32.dll and Cryptdlg.dll. Here is the command string to register these dlls. Launch the 'Run' command and paste:

regsvr32 softpub.dll Wintrust.dll Initpki.dll Rsaenh.dll Mssip32.dll Cryptdlg.dll

4) Another problem could be firewall related, thus try temporarily disabling the firewall. If this cures the problem, make sure that MSN Messenger is allowed full access through the firewall.

Your problem could also be related to Error Code 80048820

5) If other people can access the MSN Messenger service, and you are the only one getting Error Code 81000314, then you could look at your anti-virus software. Has anything changed recently?

6) One more thought, could your account be locked out? Try another account if have one, or can create a new account.

Screenshot of MSN Messenger Error Code - 81000314

MSN Messenger 8.0 Error Code - 81000314

Source page: http://www.computerperformance.co.uk/

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MSN Messenger Error: 80048820


Many of you have commented about having problems with MSN Messenger error number 80048820. We are aware of this issue and looking into what are all the possible scenarios to provide a complete list of possible resolutions. There are a couple of version of the 80048820 error that I will list below:

Many of you have commented about having problems with MSN Messenger error number 80048820. We are aware of this issue and looking into what are all the possible scenarios to provide a complete list of possible resolutions. There are a couple of version of the 80048820 error that I will list below:

"Sorry, we are unable to sign you into the .NET Messenger service at this time. Please try again later."

"Sorry, we were unable to sign you in to the MSN Messenger at this time. Please try again later. MSN Messenger has made several failed attempts to sign you in. Your firewall may be blocking Messenger from connecting to the service. Please review your firewall settings. See the retailer's instructions for more information."

Possible causes of this issue could include:

- Firewall settings are blocking MSN Messenger.

- MSN Messenger proxy settings are incorrect.

- Security settings are blocking MSN Messenger.

- Your date and time settings may be incorrect.

- Files that are required to make a successful Internet connection are corrupted.

TROUBLESHOOTING STEPS

Try the following solutions in the order that they are listed:

1. Visit the following Web site to verify that you can connect to the Internet: http://www.microsoft.com

If you cannot connect, contact your Internet Service provider or your local network administrator.

2. Determine whether MSN Messenger is blocked by a firewall. Visit the following Web site to sign in to Web Messenger:

http://webmessenger.msn.com/

Click Start Web Messenger, and verify whether you can sign in. If you can sign in to Web Messenger, MSN Messenger may be blocked by a firewall. If the computer is running third-party (non-Microsoft) software or firewall software, such as ZoneAlarm, Norton Internet Security, or McAfee, make sure that the software is set to let MSN Messenger operate, and then try to sign in to MSN Messenger again. Visit the following Web site for information about the most common firewalls:

http://messenger.msn.com/help/issues.aspx

3. Verify the date and time settings on your computer:

a. Click on START and RUN and type in CONTROL timedate.cpl and hit ENTER

b. Verify that the date and time settings are set correctly.

4. Adjust the proxy settings in Microsoft Internet Explorer:

a. Start Internet Explorer.

b. On the "Tools" menu, click "Internet Options."

c. Click the "Connections" tab, and then click "LAN Settings."

d. Clear the "Automatically detect settings" check box.

e. Click "OK" two times.

5. Clear the proxy settings in MSN Messenger:

a. Start MSN Messenger 7.5.

b. On the "Tools" menu, click "Options."

c. Click "Connection," and then click "Advanced Settings."

d. Delete the entries under "SOCKS."

e. Click "OK" two times to save the settings.

6. Adjust the Microsoft Internet Explorer security settings:

a. Start Internet Explorer.

b. On the "Tools" menu, click" Internet Options," and then click the "Advanced" tab.

c. In the "Security" section, verify the following settings:

-Clear the "Check for server certificate revocation" check box.

-Select the "Use SSL 2.0" check box.

-Select the "Use SSL 3.0" check box.

d. Click "OK" to close the window.

7. Reregister SSL security libraries. To do this, click "Start," click "Run," and type in each command below and hit ENTER.

Note: After each command is executed successfully, you will receive a "DllRegisterServer succeeded" message. Wait until you receive this message before you continue to the next command.

a. REGSVR32 softpub.dll

b. REGSVR32 wintrust.dll

c. REGSVR32 initpki.dll

d. REGSVR32 Rsaenh.dll

e. REGSVR32 Mssip32.dll

f. REGSVR32 Cryptdlg.dll

g. REGSVR32 Dssenh.dll

h. REGSVR32 Gpkcsp.dll

i. REGSVR32 Slbcsp.dll

j. REGSVR32 Sccbase.dll

8. If you still cannot sign in to MSN Messenger, the .NET Messenger Service may be temporarily unavailable. Wait several minutes, and then try to sign in again. Or, visit http://messenger.msn.com/status.aspx to find out the status of the server.

Source page: http://messenger-support.spaces.live.com

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MSN Repair - A program that repair and fix Windows Live Messenger and MSN Messenger

MSN Repair is a small tool made by Valentino an Italian programmer Maranga. MSN Repair 2 is the successor to the first version that was downloaded more than 50000 times a second, this version has already been crossed and the figure of 200,000 downloads is only about how many useful tools.
MSN Repair 2 repair problems and common errors in Windows Live Messenger and MSN Messenger-in.
Working in the program is very simple because it contains only one primary key and a menu that lets you choose which errors you want to correct and fix. The program is in Italian language, but the keys are in English so there should be no problems in coping. When you click on "Repair" program begins to work repairing Windows Live Messenger and the MSN Messenger's.
The program can be downloaded from this Download MSN Repair 2 link.
msn repair 2

List of error (Error) program that fixes:
Error 81000314
Error 800b0001
Error 81000370
Error 80040111
Error 800401f3
Error 80048820
Error 80048883
Error 80072ee6
Error 80072efd
Unable to send / receive sounds (Plus)
Incorporates Windows Messenger (version already installed on Windows)
Not accessed but not by errors
Unable to add contacts
msn fix I simply no other help to repair a program that solves the problem of music, plus, the problem kontaki and friends and others for error or mistake, if not then contact

Alternative MSN

If all of these repairs failed to MSN and you still do not work then the easiest way to install an alternative to MSN, or connect to an on-line MSN browser.

If you decide to use alternative MSN I recommend two alternative MSN program:
1. aMSN which can be downloaded from here:aMSN download. aMSN allows you to without requiring any additional programs you are running two account with the same time. :)
2.Pidgin which can be downloaded from here: Pidgin MSN download.

If you are not going to install the hands or you do not like and then you have other options that we noted and it is going to the MSN browser. We recommend you again that two of the best despite the fact that you can connect to MSN can do lots of things:
1.http: / / www.ebuddy.com/
2.http: / / www.meebo.com/


Alternative download msn when others do not work msn, is another alternative that is online msn web browser that enables both multi-connection and Log In and mainly used migg and eBuddy

Fix 80070002 Error

When you are try to sign in WLM or MSN Messenger you get 80070002 Error.

"Service is Temporarily Unavailable"

How to fix WLM 80070002 Error?


- Search for ppcrlconfig.dll (probably located in X:\Documents and Settings\All Users\Application Data\Microsoft\IdentityCRL\ppcrlconfig.dll) and delete it.
- Remove any WLM or MSN Messenger installed (including MSG Plus).
- Restart Windows Live Messenger or MSN Messenger.

Source page:msn-errors.blogspot.com

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Fix 8001012e Windows Live Messenger Error

Before following these steps make sure you have the latest Windows Live Messenger (MSN) installed, although most of the time 8001012e error is not related to your WLM.


If you use an older version of MSN follow these steps:
- Exit MSN
- Go to start button then click run or simply hit Windows keyboard button + R to open Run
- Type following:
%appdata%\microsoft\msn messenger and hit enter
- Deleted all folders and files located in this path

If you use Windows Live Messenger follow these steps.

Method for Windows XP users:
- Exit Windows Live Messenger
- In Tools Menu check Show hidden files and folders
- Navigate to those paths and delete every subfolder or files

C:\Documents and Settings\Your Windows logon name\Contacts\Your Messenger e-mail address
C:\Documents and Settings\ Your Windows logon name \Local Settings\Application Data\Microsoft\Windows Live Contacts\ Your Messenger email address

Method for Windows Vista users:
- Exit Windows Live Messenger
- In Tools Menu check Show hidden files and folders
- Navigate to those paths and delete every subfolder or files

C:\Users\Your Windows logon name\Contacts\Your Messenger e-mail address

C:\Users\Your Windows logon name\AppData\Local\Microsoft\Windows Live Contacts\Your Messenger e-mail address

If none of these method listed above won't work run best
registry fixtool.


Source page:msn-errors.blogspot.com


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MSN Keeps Signing out

MSN keeps signing out?


Shut down Windows Live Messenger.

Click Start
Click Run
Enter: %appdata%\microsoft
Click OK.

Then right click the MSN Messenger folders, choose Delete, and then confirm the operation.


Source page:msn-errors.blogspot.com


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Can't Install Windows Live Messenger

Are you having problems with installing Windows Live Messenger (WLM) or MSN Messenger on your PC or Notebook?


Some tips and possible solutions to solve WLM installation:

- Download the latest WLM version availible at
Get.Live.com
- Update Windows XP or Vista through Windows Update
- Go to "C:\Program Files\Windows Live" and remove "Messenger" folder (note: replace "C" with your root drive letter)
- Go to "C:ProgramData" (note: replace "C" with your root drive letter) and delete both Windows Live Installer and WLInstaller if you have any
- Restart PC
- Run the installer

If you are still unable to get Messenger work, we recommend you to
Download best registry cleaner to fix your errors and speed up your computer.

From our experience the best registry repair tool is
Registry Easy.

Source page:msn-errors.blogspot.com

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Live Messenger is Not Responding

MSN Messenger Not Responding when you Sign in?

1) Uninstall MSN Messenger Live in the Add/Remove Programs Panel in Control Panel.
2) Delete the MSN Messenger Live folder in Documents & Settings, and App Data.
3) Reinstall MSNM, and disable all options.
4)
Disconnect from the internet, via Run/cmd (the command prompt). By going C:, ipconfig all, ipconfig release.
5) Start up MSN , and wait for a troubleshoot screen, press 'repair' and let it do what it does.
6) Reconnect to the network.
7) Sign in again and configure options (except sign in automatically, and sign in when connection to inernet establsihed).


Source page:msn-errors.blogspot.com


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Repair Windows Live Messenger

1. In the notification area on the taskbar (near the clock), click the Messenger icon, and then click Exit.

2. On the taskbar, click Start, and then click Control Panel.
3. Double-click Add or Remove Programs.
4. Under Currently installed programs, click Windows Live Messenger, and then click Change.
5. Click Repair.

Source page:msn-errors.blogspot.com

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Contacts can't See your Music

To share song information with your contacts, you need to set up Windows Live Messenger and Windows Media Player to work together.


Set up Messenger to work with
Windows Media Player

1. On the Tools menu, click Options.
2. In the left pane, click Personal.
3. Under My Display Name, select the Show song information from Windows Media Player as a personal message check box.
4. Click OK.

Set up
Windows Media Player to work with Messenger

1. Start Windows Media Player.
2. On the Tools menu, click Options.
3. Click Plug-ins.
4. In the left pane, click Background.
5. In the right pane, select Windows Live Messenger Music Plug-in.
6. Click OK.

Notes

* This feature is compatible only with Microsoft Windows 2000 or later.
* This feature is compatible only with Windows Media Player 9 or later.


Source page:msn-errors.blogspot.com


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Contacts missing from my contacts list?


Delete your Contacts cache folder
If your contact list is empty or incomplete after you upgrade to Windows Live Messenger, the cached contact list may not have updated correctly. Before you can delete your Contacts cache folder, make sure you can view your complete folder list in Windows Explorer.
View your complete folder list

1. On the taskbar, right-click Start, and then select Explore.
2. Click on Tools, and then select Folder Options.
3. In the Folder Options window, click the View tab.
4. In the Advanced Settings list, select Show hidden files and folders, make sure Hide extensions for known file types is not selected, and then click OK.
5. In the Windows Explorer window, click View, select Explorer Bar, and then verify that Folders is checked.

Delete your Contacts cache folder
After changing your Windows Explorer settings:

1. On the taskbar, right-click Start, and then select Explore.
2. In the folder list on the left-hand pane, navigate to the folder C:\Documents and Settings\Your Windows logon name\Contacts\Your Messenger email address.
3. Delete all of the files within the folder Your Messenger email address.
4. In the folder list on the left-hand pane, navigate to the folder C:\Documents and Settings\Your Windows logon name\Local Settings\Application Data\Microsoft\Windows Live Contacts\Your Messenger email address.
5. In the Your Messenger email address folder, delete the real and shadow folders.
6. Close Windows Explorer and try to sign in to Messenger again.

Source page:msn-errors.blogspot.com

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Windows Media Player and Messenger - Now Playing Plugin



Where do I find the plug-in for Windows Media Player that lets me show contacts what music I'm listening to on Windows Live Messenger?

Open Windows Media Player. In Tools menu you'll see Plug-ins. Check Windows Live messenger Music Plug-in.
And in Live Messenger, under your status you have
and a down arrow. Click the arrow and select Turn On "What I'm listening too"

Solution 2:

1) Enable the Now Playing option in MSN,
2) Go to your MSN Messenger (Windows Live Messenger) folder in Program Files,
3) Find the "msgrapp.dll" file,
4) Copy it to your Windows Media Player 11 folder (in Program Files too),
5) Restart your play

For Windows Media Player 11, do the following:

1) Open Windows Media Player 11

2) Under the "Now Playing" tab, click "more Options"

3) In the "Plug-ins" tab there will be a category list box. In that list box click Background. To the right of it should be the "windows Live Messenger Music Plug-in" Make sure that is checked.


Source page:msn-errors.blogspot.com

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MSN Messenger Errors 80040111 and 80040154

Fix 80040111 and 80040154 Error.


Cause: MSXML library may be corrupted and may have to be reinstalled

Troubleshooting steps:

Step 1. Re-register msxml3.dll

- Click on the Start menu, select Run and type the following:
Regsvr32 %windir%\system32\msxml3.dll

Hopefully, you will see a window popup that says: DllRegisterServer succeeded in C:\Windows\System32\msxml3.dll is succeeded.

Step 2. Restart your computer and sign into Messenger again

Still facing this error? Download
Registry Easy to fix most Windows and Messenger related issues.


Source page:msn-errors.blogspot.com

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MSN contact list is full

When trying to add a new contact to your list MSN Messenger tells you that your contact list is full.

MSN Messenger currently has a limit of 150 contacts. If you have 150 contacts in your list there is simply no way to add more new contacts. This amount might be increased in the future. In march it was increased from 100 to 150.
If you have an amount of contacts that is below the maximum amount and yet, you are not able to add a new one, this is most likely a server side issue that may show up after adding and deleting contacts for some time. Usually, this problem fixes itself after some time.
When you really need over 150 contacts or are not able to add new contacts the only thing you can do for now is to create one or more extra MSN Messenger accounts. Using a so called "polygamy patch" or a client like
Trillian you can be signed in with more then one account at the same time.

(msn-errors.blogspot.com)


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How do I resolve my MSN Hotmail sign in problems?

(This text is written by Leo: http://ask-leo.com/how_do_i_resolve_my_msn_hotmail_sign_in_problems.html)

I continue to receive reports of people having trouble with MSN Hotmail sign in. The problems are as varied as the symptoms. But there is one thing that's consistent ...

... the frustration.

I've collected a number of ideas try to resolve the assorted problems you may be experiencing with your MSN Hotmail email.

Spyware and Other Malware

Scan your machine: I'll start with the obvious stuff that I would hope you're doing already. MSN Hotmail can be affected in many different ways by both viruses and spyware. It's important that you run an up to date virus scan and spyware scan regularly.

Check your hosts: A common target of malware is the "hosts" file, C:\Windows\System32\Drivers\etc\hosts. Open it in Notepad. If you see "hotmail.com" or "passport.com", then the file has probably been compromised by malware. If that's the case, rename the file to something else. You can read more about the hosts file here: "Is there a way to block certain URL's in IE?".

IE

Though many might argue the point, Internet Explorer is itselfnot a problem. However some have reported a couple of things that helped them:

Reinstall or repair IE: On Windows XP, you can run the System File Checker. On all versions of Windows, the best "repair" might just be a reinstall. Visit Microsoft's Internet Explorer site for the latest version.

Switch browsers: Some have reported that switching to Firefox or Netscape resolved their issues with MSN Hotmail.

Lower Security: I don't really recommend it, but some have reported that reducing the security on their internet zone in Internet Explorer to medium-low resolves some issues. IE itself makes this difficult on purpose, as you are increasing the risk of viruses and other malware. Click Tools, Internet Options, Security, Custom Level,Reset to, and set Medium-low.

HTTP Version: Some have reported that altering the version of HTML that IE uses helps resolve their MSN Hotmail issue. In IE: Tools, Internet Options Advanced, locate the entry HTTP 1.1 settings and uncheckUse HTTP 1.1. Exit and restart IE for the change to take effect.

TLS: Some have reported that enabling the TLS 1.0 protocol in IE uses helps resolve their MSN Hotmail issue. In IE: Tools, Internet Options Advanced, locate the entry Use TLS 1.0 and make sure it's checked. Exit and restart IE for the change to take effect.

Cookies

Cookies must be enabled: MSN Hotmail requires cookies in order to get past the "match the picture" security check. So:

  • In IE, click Tools, Internet Options Privacy, and press Default.
  • Clear the cookies, in case an existing cookie is causing problems. In IE, go to Tools, Internet OptionsGeneral, and press Delete Cookies.
  • Clear the cache, in case a page is not being correctly refreshed. In IE, go to Tools, Internet Options,General, and press Delete Files, and be sure to check Delete all offline content prior to clicking OK.

Open your firewall: It's important that your firewall not block cookies, and some do. Refer to the documentation for your firewall, but several folks have reported that resolving this allows them to progress past the "match the picture" stage. This probably does not apply if you're using a router for your firewall, or if you are using the Windows XP embedded firewall. A quick test would be to turn off your firewall and try accessing MSN Hotmail, but do not leave your firewall turned off.

Network Issues

Sometimes networks get confused and block, or misroute, access to sites.

Reboot All: You've probably already rebooted your PC, but make sure to reboot your modem (power off and back on again) and/or your router. I know my own router has entered a state where its behavior was erratic, and a reboot resolved several issues.

Flush DNS: A reboot does this, but a quicker way to make sure that you're using the most current DNS information is to open a command shell, and enter the following:

ipconfig /flushdns

This might not be available on all Windows versions in which case you still may want to do that reboot.

"The problems are as varied as the symptoms."

Alter Network Settings: A number of discussion groups have mentioned this one. It involves altering an obscure network setting called "MTU" or "MaxMTU". This is deep in the registry, but fortunately there are tools out there to make this setting a little easier to tweak. I've used TCP Optimizerfrom SpeedGuide.net. Using that utility, these changes are reported to help:

  • Click on the appropriate connection type (Dialup, DSL, DSL (PPPoE), or Cable Modem)
  • Click on Custom Settings
  • Change MaxMTU to 1220
  • Change and MTU Discovery from 'Yes' to 'Default'
  • Click on Apply Changes, and then Exit

This type of change does require a reboot to take effect. (The theory is that MSN Hotmail made a change involving this to prevent Denial of Service attacks. Sadly it seems many users were denied service as a result.)

MSN Hotmail Itself

Try again later: Sometimes MSN Hotmail is the problem. We've seen periods of time where it was simply not working. While their notification of such events is lacking (as in, it's pretty much non-existent), widespread outages are evident to them quite quickly, and you can be certain that they are working on issue(s) even though you might not hear about it. How long to wait? I typically give it a day.

Play with numbers: Exactly how MSN Hotmail's load is distributed across the hundreds, if not thousands, of servers is a mystery. If you're able to log in you'll see addresses like this in your address bar:

http://by18fd.bay18.hotmail.msn.com

The numbers, 18 in this case, vary as MSN Hotmail distributes the load by assigning your session to specific servers.

In perhaps one of the most obscure ideas I've ever seen, one reader reports that changing the number (a 2, in his case, to a 23) resolved an issue after sign in. We have no way of knowing exactly what this does or why it might work, so it's difficult to recommend, but you might give it a try if you are able to sign in. Edit the url in the address bar, changing both numbers, and press enter. Who knows? It could work.

Outlook Express

MSN Hotmail support in Outlook Express is being phased out, so that might be the problem if you're using OE. ThisMicrosoft Knowledgebase Article explains that to continue using your MSN Hotmail account in OE you need to purchase an MSN Hotmail Plus account.

MSN Hotmail's web interface remains free.

Your PC

Watch the clock: the date and time on your computer must be correct. Several aspects of connections to secure sites like MSN Hotmail rely on your clock being accurate.

Use the clock synchronization facility in Windows XP. Right click on the clock in your taskbar, select Adjust Date/Time, click on the Time Zone tab and ensure that the time zone is set correctly. Then click on theInternet Time tab, check the Automatically synchronize with an Internet time server. Click Update Now to update the time immediately.

Theft

There are two more scenarios that can lead to not being able to log in to your own MSN Hotmail account: phishing and theft.

Phishing: If you've received an email from MSN Hotmail asking you to visit a web site to "re-verify" your account, you may have fallen victim to a phishing scam. The email was almost certainly not legitimate, and the website was almost certainly not MSN Hotmail. Even if it looked like it, it was probably a hacker attempting to get your personal information. The article Phishing? What's Phishing? has more.

Theft: Is your password easy to guess? Did you let a friend use your account? Have you accessed your MSN Hotmail in an internet cafe or other public venue? Then it's possible that your MSN Hotmail account has been hijacked or stolen. Someone saw, got or guessed your password, and then went off and changed it.

The bad news is that you may be Severely Out of Luck. There are few, if any, resources to help you recover your password, or the contents of your address book or mailbox. The only real solution is to start over and take steps so that it doesn't happen again.

Related:

A special Thank You to all the readers of prior articles here on Ask Leo! who've contributed ideas and solutions for others to experiment and work with, and to everyone who reported back on their success and/or failure. Your ideas and comments are helping everyone.